What is included in white glove delivery and what should I expect?Updated 4 months ago

Many furniture items require Premium White Glove Delivery due to their size, weight, or delicate nature. 

This service includes:

• A scheduled appointment with a two or three-person delivery team.
• In-room placement, up to two flights of stairs.
• Light assembly.
• Removal of all packaging debris.

Our carrier will contact you via the phone number or email provided at checkout to arrange a delivery window.  Coordinating this appointment is the responsibility of the customer.  For security purposes, items can only be delivered to the original shipping address provided at checkout. 

We want your Cailíní Coastal piece to arrive beautifully and ready to enjoy!  To ensure a seamless experience, here is a guide to help you prepare for delivery: 

• Please ensure that your space is clear and accessible prior to the delivery.  The delivery team cannot move any existing furniture. 
• A signature will be required at the time of delivery.
• Please inspect your order carefully at the time of delivery. If any damage or issues are visible, refuse the delivery and note “damaged” on the Bill of Lading. If you accept a delivery without noting damage, we may be unable to process a damage claim.