What if my order is missing, stolen or delayed?Updated 4 months ago

If your package is missing or tracking has stopped, we kindly ask that you allow 10 business days for it to surface. Packages are often placed in out-of-sight areas, left with neighbors, or are simply delayed within the carrier network.

If your order has not arrived after this 10-day window, please contact  [email protected]  with your order details. While Cailíní Coastal is not liable for packages lost, stolen, or delayed in transit, we will do our best to assist you in locating the shipment or filing a claim with the carrier.